Viamundo · Contact & support
Every message
finds its way.
Questions about the game, a problem with your account or an idea for the next island? Write to us – we read every request personally and reply reliably.
- working days to reply
- 1–2
- answered personally
- 100 %
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Send a request
How can we help?
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What happens next
From your message to our reply
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1
Receipt confirmed
Your request gets a reference number and lands straight in our inbox.
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2
Read personally
A human from the team reads it – no bot, no canned replies.
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3
Reply by email
We reply to the address you provide, usually within 1–2 working days.